Secure Shopping

Ordering from FlowersInBloom.com.au is easy, convenient, and very safe. We use Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than us.

Member Login Protection

If you choose to become a member your password will be your personal, secret entry code for use only when you shop online with Flowers In Bloom. You can change your password as many times as you like.

Collection and Use of Information

When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. We use this information to give you a customised experience and to process the orders that you place with us.

When you place an order our database recalls your billing information and automatically transfers it to the order form. This way you do not have to re-enter this information each time you return to order.

Recipient information is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery.

When you visit our internet site, we would like you to be aware of the fact that we do collect some basic non-identifying information. This specifically includes information regarding your operating system, browser software, and IP (Internet Protocol) address. This information is collected in order to provide you with satisfactory service. We may use the information to detect problems with our server and/or to aid in the administration of our internet site.

Credit Card

Flowers In Bloom is responsible for validating, authorising, and charging your credit card for each online purchase you make. Your order information, along with your credit card number, is encrypted during the transmission process thus ensuring complete security of your information. As always, consumers making purchases must have a valid credit card, be at least 18 years of age or older, and have a good credit standing. If the purchase price is greater than $100 we may ask you to fax us a copy of photographic identification eg. Drivers Licence, for identity verification purposes.